Contact information

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We are here to help! Whether you have questions about our JOYOR electric scooters, need assistance with your order, or want to learn more about our policies, our dedicated customer support team is ready to assist you. We promise to do our best to resolve your concerns promptly.

Get In Touch

Note: We aim to respond to all email and WhatsApp inquiries within 24 hours, excluding public holidays.

Corporate Address
Shenzhen Honglan E-commerce Co., Ltd.
Room 805, Yisheng Building, No. 13 Zhongxing Road, Nansan Community, Buji Street, Longgang District, Shenzhen, Guangdong Province, 518114, China